The Securities and Futures Commission has implemented a two-factor authentication requirement for users logging onto their securities accounts via internet to provide users with a more secured Electronic Trading Platform. On top of the original account login by users’ respective Login ID / Username and password, a secondary level of password is now required.
Our system has been upgraded accordingly. Our users can have a choice to receive the secondary level of password via their registered mobile phone number in SMS with us or via “iToken”, a specific App for this purpose. Below are the details:
Walkthrough for Online Trading Platform Login
1. H-Key App Installation & Setup
1.1 H-Key App is our designated iToken App. If you intend to receive the secondary password through H-Key App, please download “H-Key” App from Apple App Store or Google Play.
1.2 When you launch H-key App for the first time, you will see the following screen. Please enter a new password and confirm the new password as shown.
1.3 Alternatively, if your mobile device supports fingerprint identification (i.e. Touch ID), you may choose to setup by inputting your fingerprint information.
1.4 Then click the “+” button to link up with your securities account. You can either “enter manually” (by entering the registration key) or by “scan barcode” (QR code). Click in your choice of selection. Your personal registration key and QR code were previously sent to your registered email with us. You may need another device to display the email with the QR code for scanning purpose.
1.5 After successfully linking up with your securities account, a one-time password will then be generated. The activation of H-Key is now completed. For reentering to the H-Key, you can either enter the same password or by scanning your fingerprint in the device.
2. Smartphone Trading Platform Login
2.1 Login the smartphone trading platform as usual by entering your username and your existing password (“1st Level Password”). The 1st Level Password was previously sent to your registered email account with us unless you have changed it manually.
2.2 After entering the 1st Level Password, the trading platform will prompt for the entering a second one-time password (“2nd Level Password”). You have a choice of receiving the 2nd Level Password via H-Key or by SMS. If you choose to receive by H-Key, please switch to H-Key App.
2.3 In the H-Key App, after logon and generate the 2nd Level Password, click “COPY” and then return to the trading smartphone trading platform and manually paste the 2nd Level Password and press enter in the keypad on your smartphone. If you choose to receive via SMS, please check your registered mobile phone number for the SMS sent with the 2nd Level Password. Please note the 2ndLevel Password generated by H-Key is only valid for 30 seconds. You have to enter the 2nd Level Password within 5 minutes from the sent time if you choose to receive the 2nd Level Password via SMS
2.4 Login successful.
3. Online Trading Platform Login
3.1 Login the online trading platform as usual by entering your Login ID and your 1st Level Password. The 1st Level Password were previously sent to your registered email account with us unless you have changed it manually.
3.2 After entering the 1st Level Password, the online platform will prompt for the entering a 2ndLevel Password. Similarly, you have a choice of receiving the 2nd Level Password by H-Key App or via SMS. If you choose to receive by H-Key App, please enter the H-Key App in your smartphone to generate the 2nd Level Password. If you choose to receive via SMS, please check your SMS in registered mobile phone number. Please insert the 2nd level password generated by H-Key App by selecting iToken.
3.3 Please enter the 2nd Level Password and click “Submit”.
3.4 Login successful.